Citizen Services Director

Type: Role
Status: Active
Industry Sector: Public Administration

Description:

Responsible for citizen-facing services including case handling, benefits and social support.

Seniority Level:

Executive

Owns Capability:

Citizen Services

Uses Application:

Citizen Service Portal
Case Management Application
Integrated Eligibility & Benefits Administration System
Licensing & Permitting Application

Reports To:

Public Administration Director

Performs Process(es):

Manage Citizen Services
Manage Public Service Case

Active Public Administration Executive Citizen Services Citizen Service PortalCase Management ApplicationIntegrated Eligibility & Benefits Administration SystemLicensing & Permitting Application Public Administration Director

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