Customer Success Manager

Type: Role
Status: Planned
Industry Sector: Information Technology

Description:

Manages customer adoption, health, value realization and renewal readiness for technology products and services.

Seniority Level:

Senior

Owns Capability:

Customer Success Management

Uses Application:

Customer Success Platform
Customer Support Platform

Reports To:

Customer Delivery Manager

Performs Process(es):

Manage Customer Onboarding
Manage Customer Success
Manage Product Subscription

Planned Information Technology Senior Customer Success Management Customer Success PlatformCustomer Support Platform Customer Delivery Manager

Edit