Front Desk Manager

Type: Role
Status: Planned
Industry Sector: Hospitality

Description:

Responsible for managing reception, guest services and front desk operations.

Seniority Level:

Senior

Owns Capability:

Front Desk Management
Guest Experience Management

Uses Application:

Property Management System
Concierge Application
Guest Feedback Application

Reports To:

General Manager

Performs Process(es):

Manage Guest Feedback
Manage Guest Profile
Manage Guest Stay
Manage Room Inventory

Planned Hospitality Senior Front Desk ManagementGuest Experience Management Property Management SystemConcierge ApplicationGuest Feedback Application General Manager

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