Manage Refund & Cancellation

Type: Process
Status: Planned
Industry Sector: Transportation

Description:

Management of ticket refund requests, cancellation processing and passenger reimbursement.

Parent Process: Manage Ticketing & Revenue

Subprocesses:

None

Served by Application(s):

Transport Ticketing Application

Realizes Capabilities:

Ticketing & Reservation Management
Transport Finance Management

Uses Information Object(s):

Ticket
Fare
Passenger

Performed by Role(s):

Ticketing Agent

Triggers Process(es):

None

Planned Manage Ticketing & Revenue Transportation Ticketing & Reservation ManagementTransport Finance Management Ticketing Agent

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