Passenger Service Agent

Type: Role
Status: Planned
Industry Sector: Transportation

Description:

Agent responsible for delivering passenger assistance and service at terminals, stations and onboard transport services.

Seniority Level:

Entry

Owns Capability:

Passenger Management

Uses Application:

Passenger Management Application

Reports To:

None

Performs Process(es):

Manage Lost & Found
Manage Passenger Assistance
Manage Passenger Complaint
Manage Passengers
Plan Passenger Journey
Process Passenger Check-In

Planned Transportation Entry Passenger Management Passenger Management Application

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