Platform Operations Manager

Type: Role
Status: Planned
Industry Sector: Enterprise Core

Description:

Owns production platform operations, service reliability, configuration control and managed-service execution.

Seniority Level:

Senior

Owns Capability:

Platform Operations
Managed Service Operations
Configuration Management
Service Reliability Management
IT Infrastructure Management

Uses Application:

Cloud Management Application
Observability Platform
Configuration Management Application
Cloud Infrastructure Management Platform
Container Platform Management Application
Virtualization Management Platform
Application Delivery Controller Platform

Reports To:

Chief Information Officer

Performs Process(es):

Manage Cloud Infrastructure
Manage Configuration Item
Manage Container Platform
Manage Hardware Lifecycle
Manage Managed Service Change
Manage Observability
Manage Service Request
Manage Virtual Infrastructure
Monitor Infrastructure Capacity
Monitor Platform Availability
Monitor Service Reliability
Optimize Cloud Cost
Provision Customer Tenant
Track IT Asset

Planned Enterprise Core Senior Platform OperationsManaged Service OperationsConfiguration ManagementService Reliability ManagementIT Infrastructure Management Cloud Management ApplicationObservability PlatformConfiguration Management ApplicationCloud Infrastructure Management PlatformContainer Platform Management ApplicationVirtualization Management PlatformApplication Delivery Controller Platform Chief Information Officer

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