Front Desk Agent

Type: Role
Status: Planned
Industry Sector: Hospitality

Description:

Responsible for guest check-in, check-out, folio management and in-stay requests.

Seniority Level:

Mid

Owns Capability:

None

Uses Application:

Property Management System
Concierge Application

Reports To:

Front Desk Manager

Performs Process(es):

Manage Check-in
Manage Check-out
Manage Concierge Service
Manage Guest Communication
Manage Guest Folio
Manage Guest Request
Manage Table Reservation

Planned Hospitality Mid

Property Management SystemConcierge Application Front Desk Manager

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