IT Service

Type: Information Object

Status: Active
Industry Sector: Enterprise Core
Sensitivity Level: Internal
Personal Information: No PII

Description:
A service delivered to users or customers by IT, defined in terms of outcomes and underpinned by processes and technology.

Accessed by Application(s):

• IT Service Management Application

 Yes

Attributes

Order	Name	Description	Type	Cardinality	Example value
1	Service ID	Unique identifier for the IT service	GUID	Mandatory
2	Service Name	Name of the IT service	String	Mandatory	Email Service
3	Service Level Agreement	Reference to the SLA governing the service	Reference	Optional
4	Status	Operational status of the service	Enumeration	Mandatory	Active
5	Service Owner	Role or team accountable for the service	Reference	Mandatory
6	Description	Description of what the service delivers and to whom	String	Mandatory

 Yes
 
 Active
 No PII
 Internal
 Enterprise Core
 A service delivered to users or customers by IT, defined in terms of outcomes and underpinned by processes and technology.

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