Maintenance Request

Type: Information Object

Status: Planned
Industry Sector: Hospitality
Sensitivity Level: Internal
Personal Information: PII

Description:
A request for repair or upkeep of a property asset.

Accessed by Application(s):

• Maintenance Management Application

 Yes

Attributes

Order	Name	Description	Type	Cardinality	Example value
1	Request ID	Unique identifier for the maintenance request	GUID	Mandatory
2	Issue Type	Category of the maintenance issue	Enumeration	Mandatory	HVAC
3	Priority	Priority assigned to the maintenance request	Enumeration	Mandatory	High
4	Status	Current status of the maintenance request	Enumeration	Mandatory	Open
5	Location	Location where the maintenance issue was reported	String	Mandatory	Room 204, 2nd floor
6	Assigned To	Person or role assigned to resolve the request	Reference	Optional
7	Reported By	Person or role that reported the maintenance issue	String	Optional	Front Desk Agent
8	Resolved At	Timestamp when the maintenance request was resolved	Date & Time	Optional
9	Asset Description	Description of the asset or area requiring maintenance	String	Mandatory	Air conditioning unit room 204
10	Notes	Additional notes about the maintenance issue or resolution	String	Optional
11	Created At	Timestamp when the request record was created	Date & Time	Mandatory
12	Created By	User or system that created the request record	String	Mandatory	System
13	Updated At	Timestamp of the last request update	Date & Time	Optional
14	Updated By	User or system that last updated the request record	String	Optional	Admin

 Yes
 
 Planned
 PII
 Internal
 Hospitality
 A request for repair or upkeep of a property asset.

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