Manage Customer Consent

Type: Process
Status: Active
Industry Sector: Enterprise Core

Description:

Management of customer consent records and consent preferences.

Parent Process: Manage Customer

Subprocesses:

None

Served by Application(s):

Customer Relationship Management Application

Realizes Capabilities:

Customer Management

Uses Information Object(s):

Customer
Consent

Performed by Role(s):

Customer Service Manager
Customer Service Agent

Triggers Process(es):

Manage Customer Information

Active Manage Customer Enterprise Core Customer Management Customer Service ManagerCustomer Service Agent

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