Handle Billing Dispute
From SPEAR
Type: Process
Status: Planned
Industry Sector: Telecommunications
Description:
Investigation and resolution of subscriber disputes relating to charges, usage records or invoice errors.
Parent Process: Manage Telecom Billing
Subprocesses:
None
Served by Application(s):
Realizes Capabilities:
Uses Information Object(s):
Performed by Role(s):
Triggers Process(es):
None
