Manage IT Service Delivery
From SPEAR
Type: Process
Status: Planned
Industry Sector: Information Technology
Description:
Management of the delivery of IT services to users, ensuring availability, quality and SLA compliance.
Parent Process: None
Subprocesses:
Served by Application(s):
Realizes Capabilities:
Uses Information Object(s):
Performed by Role(s):
Triggers Process(es):
None
